London – Kensington and Chelsea (Borough of) – National Army Museum
I had read some reviews of the National Army Museum that their relatively recent expensive (nearly £24 million) refurbishment had dumbed down the museum and removed many of the interesting displays. So, I had made myself pre-annoyed at the museum before I had even visited. That’s the starting point of this expedition….
The welcome at the museum was though friendly and the staff were helpful. Although, without jumping ahead, the only negative was a staff member merrily criticising a customer who had complained as someone who probably wrote in green ink. He proceeded to loudly say how he was proud to ignore the complaint to other staff members, which didn’t exactly give a great impression to visitors. I suspect he could have waited until no other visitors could hear before starting off on his rant. I don’t know what the complaint was, I think I would have liked to though, nothing beats some exciting drama like that (other than chicken bakes).
The displays in the museum were bright, clearly displayed and there were numerous interactive elements. However, the interactive elements hadn’t negatively impacted on the experience and there were plenty to read, see and do. The museum is incidentally free of charge, although pre-booking is required at the moment.
Most of the displays were uncluttered, although I didn’t like how the museum has changed the display of Napoleon’s horse from a dignified display case to shoved in with a load of other items. But, there are bigger things to worry about than a dead horse.
I know that some visitors didn’t like this sort of approach, but I think that the museum is right in that war shouldn’t be glorified. That doesn’t detract from the bravery of the armed forces, but I imagine that most soldiers would rather they didn’t get involved in war zones and having to kill other people. So, questioning whether people could be a soldier seems a sensible approach, it can’t be that easy.
Some interesting statistics.
I’ve written separately about some individual exhibits, not least:
Child’s Shoe from Siege of Cawnpore
Earl of Uxbridge Loses his Leg
Captain Sir Tom Moore Painting
There’s enough here for a visit to last at least two hours, with a cafe on-site for those who want that. Some displays really aren’t entirely suitable for children, but I suppose they can be ushered by quickly. There are elements that should engage children though, particularly the display where visitors can take part in a drill with some sergeant major (or whatever he is) shouting from a video screen.
The museum was founded in 1961 and it’s in a brutalist designed building next to the Royal Hospital at Chelsea. The rebuilding and redesign was substantial, shutting the museum between 2014 and 2017, when it was reopened by HM Queen Elizabeth II.
So, I left not being annoyed, which is always a bonus, as the museum seems quite thoughtfully laid out. It wasn’t particularly busy, so it all felt safe and secure given the current challenging environment. And as for those reviews which said that it apologised for war, I’m not entirely sure that it did, it was more just trying to make people think about what war meant and I’m not sure that’s the same.
