Accor Hotels – Newcastle Accidental Booking Review

I was eating breakfast this morning at the Mercure in Warsaw and because I’m really exciting, I thought I’d look at reviews of Accor Hotels on Trustpilot. I saw this review and thought that this must be nearly impossible to do and I was initially sceptical how someone could do that.

But I did a dummy booking and, actually, I can see exactly how someone would do this. Accor displays the price in GBP as standard for customers in the UK and as their hotels have similar external designs globally, I don’t see anything in the photo that would immediately stand out. I feel quite sorry for the guy, if he spent over £1,000 on room bookings for a hotel he couldn’t use, that’s really quite sub-optimal and I’d certainly be disappointed as it’s obviously not completely out of their hands. It’s actually very much in their hands.