Berlin Trip : NU Made with Love (Berlin Brandenburg Airport)
There are two locations at Berlin Airport that are accessible from Terminal 2 that I can use with my Priority Pass card, namely the Tegel Lounge and the NU Made With Love restaurant (there’s also a dessert option, but it’s not reachable from Terminal 2). I went to the latter first and was, to be honest, confused what to do. There’s a takeaway section and a restaurant area, but it felt like somewhere that you needed to be seated. I waited there for a while and then thought perhaps you had to order at the counter and then be seated.
The menu options, it all looked exciting and interesting.
Card holders get €23 to spend here on whatever food and drinks they want. There was then something of a situation, which is that the customer in front of me was also using his Priority Pass card and was being shouted at by the team member with some force. The team member was saying “this isn’t a lounge, why don’t you understand?”, but I think the customer in front was fully aware of that, he was asking for help on how to use his card. He walked off, slightly wounded, and I did feel sorry for him as he just looked confused. The team member was pre-annoyed when I told him I had the same card, but I mentioned I wasn’t sure where to stand for the best and matters improved immediately and he was helpful and personable. I ordered the chicken skewers and a beer, but he said that I could get a pretzel as well for the money. I asked the team member if they had any power points and he helpfully walked around to show me the best place to sit, so I found him agreeable in the end. I suspect that he was feeling a little guilty for shouting at a random passenger as well, but a lot was likely lost in translation.
Served after around seven minutes, the chicken skewers had a pleasant flavour with the sauce, but the texture of the chicken itself seemed odd. The pretzel though tasted good and the Tiger Beer was served in a clean glass with the drink being at the appropriate temperature. It’s not cheap for what was just under €23, but it looked well presented and the chicken was at the appropriate hot temperature.
The surroundings felt modern and on-trend, so it was a comfortable environment. There weren’t many other customers, although the poor guy that had been shouted at obviously had another go as I saw him meekly appearing into the seating area with a beer. If I come back to Berlin again, I will likely come here again, the seating area was really peaceful and comfortable, although I might go for a different food option.
