Heathrow – Flying Chariot
This was one of the few times that I’ve ever visited Heathrow T2, and I still haven’t flown from that terminal, my experiences being limited to the Oneworld airlines who are at T3 and T5. The Flying Chariot is the JD Wetherspoons that is located landside and it takes its name from John Wilkins, who was a vicar at Cranford Parish Church, who predicted in 1638 that it was possible “to make a flying chariot, in which a man may sit, and give such motion unto it, as shall convey him through the air”.
Anyway, this was one of JD Wetherspoon’s more exotic meals that they attempted, their Thai green chicken curry with rice on a bamboo leaf arrangement, which was perfectly acceptable. I assume that their efforts at presentation didn’t help sell the dish, since it didn’t seem to spend much time on the menu. It’s quite a large Wetherspoons over two floors, with the usual airport prices for their food and drink. Since my visit was back in 2015, my memory of the experience has suitably faded, although I do remember that the service was all friendly and professional.
My favourite response to a TripAdvisor review was:
“We were told by the staff that they would call security because my boyfriend was resting his head on the table! The pub is on the airport for god sake and we woke up 3am to catch our flight so yes we were tired an 7am. I felt so humiliated. I won’t be visiting any Wetherspoon again.”
I like it when some facts are allowed into the debate to shed some light on the original review….
“We remember your visit and based on my discussions with the team, and CCTV footage, I’d like to take this opportunity to clarify events. I can see that you arrived at 06:37. By 06:39, your boyfriend had removed his shoes and was lying on the sofa. It took 20 minutes before you were approached by a member of staff, who tried to explain that sleeping/feet on the furniture was not permitted.
At 07:24, a Team Leader approached you, as your boyfriend now had his head on the table for 5 minutes or so and to all intents and purposes, appeared to be sleeping. When she was told that your boyfriend didn’t feel well, she offered to call security (something we do regularly, for people who are feeling under the weather), as they can be quicker to attend than paramedics and are able to take control of any situations. I apologise for any embarrassment or distress this may have caused you both, but unfortunately we cannot allow people to sleep within the premises, as we are an operator who pays rent to the airport, in order to provide food and drink to passengers. This is a policy within all JDW pubs, and does not change at the airport. Also, at the time of your visit there were people sat on both tables adjacent to yours, and it can make people uncomfortable to be in this situation.”
