Katowice Trip – Pasibus
I’ve never eaten in a Pasibus outlet before, they’re a Polish burger chain which are in around 18 cities and they started in Wrocław in 2013. They haven’t started an international expansion yet, but it’s apparently on the cards.
You can either order at the bar or by using self-service kiosks. I used a kiosk so I could see the whole range of options. And kiosks means that I can concentrate on the intricacies of the ordering process without the fear if withering looks from a cashier whilst sensing a queue snaking behind me wondering why I’m faffing. And there’s a lot to be said about no forced pleasantries with a stranger who wishes they were anywhere else, although I do of course understanding the importance of hospitality at the right place and at the right time. Like in a pub…. Sometimes though I don’t need engagement, just a symphony of technology and convenience before collecting my food.
When your number is called, you go and collect the food and drinks. This is all a bit more dignified than in some McDonald’s, where it sometimes feels like being part of a throng of fellow diners standing around like vultures circling around a carcass. Some form of buzzer system or service to table might have made this a little more decadent though.
The interior is modern, clean and feels on-trend.
The food is well presented (although I accept the chicken burger looks dried out in the photo) and the main burger is a chicken one with berries on top, with some shrubbery sticking out. The chicken was tender, the exterior was crispy and it seemed an entirely decent arrangement. The chips were served as a relatively small portion, but were crispy on the exterior and fluffy on the interior. I also got a small cheeseburger, which is visible lurking at the back, and this rather melted in the mouth and was juicy.
The whole lot was just under £11, which was not a vast difference to what McDonald’s would have been, with offers being available as well. I thought everything was in order, I’d visit again if passing, although didn’t think that it was exciting enough to look up different outlets in the chain.