London – Ibis Styles – Kensington (Second Visit)
I stayed at this hotel a couple of weeks ago and thought that for the money, it was entirely reasonable. Clearly, as I booked to come back, and I have another reservation here next week and two friends have now booked the hotel as well. On my last visit, the hotel was clean, although there were elements that suggested to me that things hadn’t been checked, such as an empty shower gel dispensers.
This time the hotel kindly upgraded me to a family room, which was room 16, the Mozart Room.
Interesting theming on the inside of the door, Ibis Styles remains my favourite of the Accor brands.
And the room was absolutely spotless, and I had no reservations here about the cleanliness. The bathroom was also clean, although perhaps needed a little modernisation. However, this was a lovely room, although the view was a little limited. Not that that’s a complaint, it was much better than the room I’d paid for.
My view that more Accor hotels should offer a craft beer option is unchanged, but I was willingly given the Bud as a welcome drink. And, on this note, the staff members I encountered were friendly, engaging and really welcoming. Customer service here isn’t a problem, it’s a comfortable environment to be in.
The breakfast bag, with coffee available in the basement as it was before. Perfectly acceptable under the current circumstances.
And, overall, this proved to be excellent value for the money I paid. Especially since I got a bonus 500 points from Accor (worth €10) and with other discounts, this managed to take the room price to just over £20 including the breakfast. Quite marvellous.